What Does a top 10% agent actually do for a seller?
The answer to this question has always been difficult to define because each transaction is unique, but I decided to compile a list of items that I (and my team) handles. I belive the sheer volume of tasks, research and communication will demonstrate that it is not easily handled by anyone who "dabbles" or is a novice in the methodologies and the ever-changing information.
EVEN BEFORE THE LISTING AGREEMENT IS SIGNED
- 1. Prepare the Listing Presentation for the Seller
- 2. Research the Seller's Property Tax Information
- 3. Research Comparable Sales in the area
- 4. Determine Average Days On Market
- 5. Gather Factual Data Information from Sellers about their home (operating costs, improvements they have made, Certificates of Occupancy, etc.)
- 6. Meet with the Sellers at their home
- 7. Gather Information about the home during the visit (room count, layout, outside amenities, heating and electric costs, etc.)
- 8. Talk about the positives (and negatives) of the home and the neighborhood
- 9. Present the Listing Presentation
- 10. Advise on suggested repairs, upgrades, and de-cluttering
- 11. Provide Sellers with a To-Do List
- 12. Explain Up-to-the-minute Market Conditions
- 13. Learn the Sellers Goals, Wants vs. Needs, and Motivation
- 14. Introduce the questions they should be asking, but haven't asked
- 15. Explain why | am the best person for the job (if | am)
- 16. Share why | work at my company and how it benefits them
- 17. Lay out a comprehensive Marketing Plan
- 18. Emphasize the value of Video Marketing
- 19. Demonstrate our unique Technologies that will best represent their home to the market
- 20. Explain the intricacies of the Types of Agency relationships
- 21. Describe my Buyer Pre-Screening Process
- 22. Create the Internal file for the transaction
- 23. Go over the process and systems that we propose to use, specifically designed for their unique situation
- 24. Explain the terms of the Listing Agreement
- 25. Have Listing Agreement & Disclosures Executed
- 26. Provide the Sellers’ Disclosure Form to the sellers
AFTER THE LISTING AGREEMENT IS EXECUTED
- 27. Verify Interior room sizes and dimensions
- 28. 0btain Current Mortgage Information
- 29. Confirm Lot size with Survey and County Tax Records
- 30. Establish Showing Instructions for Prospective Buyers. Those with and without an agent. Buyer Pre-Qualification vetting.
- 31. Agree on Showing Times with the seller
- 32. Discuss potential offers. Seller priorities (price vs. terms), as well as potential buyer financing options
- 33. Walk through the Home Inspection Process and proper preparation
- 34. Discuss the appraisal process and how to avoid common pitfalls
- 35. If there is a Homeowner's Association, gather all By-Laws and bills
- 36. Determine if a Lead-Based Paint Disclosure is required
- 37. Verify Security System ownership, transferability and costs
- 38. Discuss any surveillance equipment, especially how it relates to Showings and Open Houses
- 29. List what is included (and excluded) from the sale (appliances, fixtures, personal property, etc.)
- 40. Agree to any repairs to be made before Showings begin
- 41. Schedule a Staging Consultation
- 42. Schedule a Home Cleaning Service
- 43. Install Lock Box and Lawn Sign
- 44. Set up appointment for photographer and videographer
- 45. Prepare home for photographer
- 46. Meet with photographer
- 47. Meet with 3D/Videographer
- 48. Prepare printed marketing materials and get seller sign off
- 49. Input Listing into the MLS
- 50.Have Listing proofread internally
- 51.Create a Virtual Tour
- 52. Verify listing data on third-party websites
- 53.Market the new listing to other agents in my company
- 54. Market the home to other local, talented agents who specialize in buyers
- 55.Unleash the Social Media marketing plan
- 56.Have extra keys made for the Lock Box
- 57.Set up Showing Services
- 58.Coordinate Showings
- 59. After Showings, gather feedback and discuss with the seller
- 60.Track Showing activity
- 61.Plan, market and prepare for Open Houses, including financing flyers
- 62. Distribute “Pick Your New Neighbors” post cards and invite neighbors to the Open House
- 63.Hold Open House
- 64.Follow up on Open House Attendees
- 65.Keep MLS listing up-to-date
- 66.Host a weekly status call or Zoom meeting with the seller
- 67.Prepare an "Offer Sheet” for each individual offer (the terms, strengths, and weaknesses, etc.)
- 68.Get buyer pre-approvals and talk to their loan officer to ensure accuracy of the pre-approval, as well as the depth of lender investigation and verification of theinformation provided
- 69.Present all offers to the seller
- 70.Negotiate all offers for best price and terms
- 71.Advise seller in picking the best offer
- 72.Get offer terms to seller's attorney for preparation of the contract of sale
- 73.Confirm delivery of contract to buyer's attorney and that the buyer is signing
- 74.Discuss any changes buyer wants to make to the contract with the seller...make sure everyone (buyer, seller, and attorneys) is in agreement
- 75.0nce buyer's attorney returns contract, facilitate seller signing.
- 76.Make sure the buyer gets the fully executed contract to their mortgage lender
POST CONTRACT SIGNING
- 77.Confirm the buyer's attorney has ordered a title report
- 78.Change Property Status in MLS
- 79.Update Internal file with contract information
- 80.Coordinate the buyer's Home Inspection appointment with Seller
- 81.Explain/negotiate any repairs resulting from home inspection with the seller
- 82.Refer trustworthy contractors, etc., if necessary
- 83.Confirm the buyer has officially started the mortgage process
- 84. Prepare comparable sales data for the appraiser
- 85.Meet appraiser at the home
- 86.Deal with any appraisal issues from the lender/buyer
- 87.Communicate with selling agent as to status of buyer's mortgage commitment
- 88. Assist seller's attorney with any open title issues
- 89. Help co-ordinate a closing time & location
- 90.Remind seller to transfer utilities
- 91.Refer any moving, junk removal, or cleaning services to the seller
- 92.Confirm any required repairs have been made and inspected
- 93.Set up the pre-closing Walk-Through for the buyer
- 94. Attend closing and address any last-minute issues
- 95. Celebrate!
- 96.Remove lock box & Lawn Sign
- 97.Change MLS to “Sold” status
- 98.Close out internal file with brokerage